Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support. This includes your name, email address, phone number, payment information, and listening preferences. We also automatically collect certain information about your device and how you interact with our platform.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and send you marketing communications (with your consent). We also use your data to personalize your audiobook recommendations.
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through Razorpay, which is PCI DSS compliant. We use SSL encryption for all data transmission.
4. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
5. Third-Party Services
We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@bookjourneyinsider.com or through our Contact page.